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Pension Facilitation Cell





Pension Facilitation/ Grievance Redressal Forum

Office of the Principal Accountant General (A&E), West Bengal, has a comprehensive mechanism to assist pensioners’ queries and complaints.  There is a Facilitation Cell to respond to pensioners queries on the status of their cases. The phone number of the cell is (033)2213-8160.

The Group Officer in charge of Pension Wing may be contacted over telephone: 2248-5293 or email agaewestbengal@cag.gov.in or biswasJR@cag.gov.in for any grievances.

Pension Peripatetic Parties

These are parties formed by the AG who visit Pension Sanctioning Authorities located in different districts for settlement of pending pension cases. The parties hold interactive sessions in the office of the District Magistrate along with various Pension Sanctioning Authorities, officials of Finance Department and Government of West Bengal. Pensioners may contact the Pension Peripatetic party during their visit to the offices. Pensioners are also requested to refer to local newspapers for information on dates of visit of the party.

Pension Peripatetic Party Program

(click here to get latest tour program)


Note: In case payment is desired outside West Bengal, Single Comprehensive Form may be submitted in duplicate along with application for pension in Form 5.



Principal Accountant General (A & E) ,  West Bengal,  Treasury Buildings,  2,  Govt.  Place (West), Kolkata - 700 001, India

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